Frequently Asked Questions

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SMPLY PAY is a cutting-edge payment processing platform designed to simplify digital transactions for businesses and community initiatives in Kenya. It offers a comprehensive suite of services, including payment acceptance, management, tracking, and automatic settlements to your bank accounts or Mpesa.

To use SMPLY PAY, simply integrate our API into your online business platform. Once integrated, you can start accepting digital payments, manage transactions, and utilize our automated payment features. Funds can be settled automatically into your bank, MPesa Paybill, or MPesa phone number, or stored in your SMPLY PAY wallet for further transactions.

Automatic Settlements is a feature of SMPLY PAY that allows funds received in your SMPLY PAY wallet to be automatically transferred to your bank account, MPesa Paybill, or MPesa phone number without any manual intervention. This ensures seamless and timely access to your funds.

Integrating SMPLY PAY is straightforward. Our platform provides easy-to-use APIs that can be integrated into your business website or application. Detailed documentation and support are available to guide you through the integration process, ensuring a smooth setup.

SMPLY PAY prioritizes security and employs advanced security measures to protect your transactions and data. This includes two-factor authentication (2FA) for accessing your wallet and initiating transactions, ensuring your funds and information are safe at all times.

Yes, you can book a demo to see how SMPLY PAY works and how it can benefit your business. Contact us through our website to schedule a demo session with our team, and we will walk you through the features and functionalities of SMPLY PAY.

SMPLY PAY is beneficial for a wide range of users, including online businesses, charitable organizations, and community initiatives. Whether you need to manage business transactions, facilitate online donations, or support crowdfunding efforts, SMPLY PAY offers a versatile solution to meet your needs.

SMPLY PAY supports various types of digital payments, including mobile money transfers, bank transfers, and credit/debit card payments. This flexibility ensures that your customers can use their preferred payment method.

SMPLY PAY is designed to empower charitable and community-building initiatives by providing online donation features and crowdfunding capabilities. This makes it easier for organizations to raise funds and manage donations efficiently.

The SMPLY PAY wallet is a digital wallet that allows you to store funds received from transactions. You can use the wallet to make payments, transfer money to other SMPLY PAY wallets, or automatically settle funds into your bank or MPesa account.

Yes, SMPLY PAY offers 24/7 customer support to assist you with any queries or issues. Our support team is dedicated to ensuring a smooth experience and helping you make the most of our platform.

Yes, you can create multiple wallets within your SMPLY PAY account, each with its own unique address. This feature allows you to manage separate funds for different purposes or departments within your business.

SMPLY PAY offers competitive pricing with transparent fees for its services. Specific fee structures depend on the types of transactions and services used. Please refer to our pricing page or contact our sales team for detailed information.